Pioneer 2025
AI in full bloom - crafting an otherworldly design universe for Pioneer, year two
Building Frontier AI Products
Establishing Fin AI Group as an authority in the crowded SF AI ecosystem

Built For You
Bringing Intercom’s thought leadership directly to the people
I2Y3
Intercom 2, Year 3 – capturing the momentum of AI in 2025 and beyond

Intercom 2024
Reimagining Intercom’s brand as a living system built to evolve with culture
Fin
Designing an identity that sets the tone for the future of AI customer service
The AI Agent Blueprint
Building a visual foundation that helps teams scale, plan, and execute AI transformation
2025 Customer Service Transformation Report
From static to dynamic: reimagining the Transformation Report for a new era
GSKO
Building a standout brand for a highly motivated international team
Pioneer 2024
Capturing the moment AI comes into view for Intercom’s first customer service summit